Política de envío

Thank you for shopping at Mobilemafia.com. We are committed to providing a clear and customer-friendly shopping experience. This policy outlines our order processing and shipping methods procedures for domestic orders.

1. Order Processing

  • Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).

  • Orders placed after 12:00 PM EST or on weekends/holidays are processed the next business day.

  • You will receive an email confirmation with tracking details once your order ships.

2. Shipping Information

Shipping Type Carrier Options Estimated Delivery Time Cost
Standard (Domestic) USPS, UPS, FedEx 3–7 business days $6.90 flat rate for orders under $50
Free Shipping (Domestic) USPS, UPS, FedEx 3–7 business days Free on purchases over $50
Expedited (Domestic) USPS Priority, UPS 2nd Day, FedEx Express 1–3 business days Based on weight & location

Note: Shipping timelines begin after the order is processed.

3. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.

  • You can also access tracking information via your account on Mobilemafia.com.

4. Shipping Issues & Claims

  • Lost or Damaged Items: Report within 14 days of expected delivery.

  • Wrong Item Received: We will send the correct item and provide a return label.

  • Claims are subject to carrier validation and our internal review.

Note: All claims are subject to carrier policies and our Return and Refund Policy. We are not responsible for losses or damages caused by incorrect shipping addresses provided by you.

5. Address Accuracy

  • Customers are responsible for providing accurate shipping information.

  • If a package is returned due to incorrect address, re-shipping fees may apply.

6. Regulatory Notices

  • We comply with all U.S. shipping laws and carrier policies.

  • Recent changes to U.S. trade policies, including tariffs on imports from certain countries (e.g., China, Vietnam) may affect international shipping costs and delivery times. We work with our carriers (FedEx, UPS, DHL, USPS) to minimize disruptions, but you may be required to pay additional duties or fees at delivery. We will notify you at checkout if your order is subject to these changes.

Note: For the latest information on tariffs or customs requirements, contact us or check with your local customs authority.

7. Contact Us

If you have any questions about our policies or your order: